Terms and Conditions

1. The service

LeadApex Global provides a B2B search, segmentation and prospecting platform: a weekly report of verified leads and an email campaign sent from a customer mailbox. It also offers full-service marketing and B2B consulting as separate services through Apex Global Strategy.

2. Plans and payments

Plans are paid in advance, for 30 days or for one year. Payments are processed by PayPal (PayPal account or card). Once payment is made, we reserve server space immediately. To start, the customer must send all the information we request, including the SMTP and IMAP settings of the sending mailbox, the target audience and the geographic area. Delivery times start once we receive that information.

3. No refunds

Once active, the service reserves search, processing and sending resources that are paid in advance. Payments are therefore non-refundable. You can cancel the renewal at any time and the next period will not be charged.

4. What we guarantee

We guarantee your plan’s weekly volume of leads and emails and a delivery rate of at least 95%, as long as the sending mailbox is valid and not blacklisted. If we miss the goal one week, we make up the difference the next. We do not guarantee replies, meetings or sales.

5. The sending mailbox

Emails are sent from a customer mailbox, on a domain the customer already owns. The customer is responsible for keeping the mailbox valid, free of spam complaints, and for requesting removal from blacklists if needed. LeadApex Global is not responsible for emails sent from other mailboxes on the customer’s domain.

6. Email content

The customer approves the campaign copy and confirms that the offer is legal and truthful. Every email includes a clear way to unsubscribe, and every opt-out is honored.

7. Pilot week

The pilot week costs a one-time $49 and includes 100 verified leads and 1,250 emails. It never renews on its own. If you subscribe to a plan within 14 days, we deduct the $49 from the first payment.

8. Acceptable use

The service may not be used for fraud, phishing, illegal products or to contact individuals in a personal capacity. We may suspend any campaign that breaks these rules.

9. Liability

Our maximum liability is limited to the amount the customer paid in the last 30 days.

10. Contact

For any question about these terms, write to info@leadapexglobal.com.

11. Privacy

How we handle personal data is described in our Privacy Policy.